Grupo Logístico Carreras

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In the Carreras Group we understand CRM (Customer Relationship Management) as a strategy enabling us to identify, attract and retain the customers, besides helping us to increase their satisfaction optimizing their businesses’ profitability.

Therefore, we consider the CRM as an essential work mechanism that directly affects all processes of the company.

In this sense, we have developed a tailored tool that allows us:

	To effectively manage the organization’s commercial network.

	To manage the relationship with our customers in an ideal way.

	To integrate the generation and control of all offers and tariffs processes.

	To assess the achievement of the goals set by the Company Management.